shophile

Last updated: 30-04-2025

In Shophile we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you visit our website or use our services, in accordance with Indian law.

________________________________________

1. Scope

This policy applies to all users accessing our website or interacting with our services within India.

________________________________________

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address.

• Payment Information: Billing details (processed through secure third-party gateways).

• Order Information: Purchase history and preferences.

• Technical Information: IP address, browser type, cookies, and device details.

• Communication Data: Feedback, inquiries, and marketing preferences.

________________________________________

3. How We Use Your Information

We use your information to:

• Process and deliver orders.

• Respond to customer service requests.

• Improve our website and offerings.

• Send promotional updates (only with consent).

• Comply with legal and regulatory obligations.

________________________________________

4. Consent

By using our website and submitting your information, you consent to the collection and use of your data as described in this policy. You may withdraw your consent at any time by contacting us.

________________________________________

5. Disclosure of Information

We do not sell or rent your personal information. We may share it with:

• Trusted third parties such as payment gateways, logistics providers, or IT service providers.

• Government authorities, if required under applicable laws.

________________________________________

6. Data Retention

We retain personal data only as long as necessary for the purposes mentioned above, or as required by law.

________________________________________

7. Data Security

We follow industry-standard security practices and procedures to protect your personal data, including encryption and secure access controls. However, no system is completely foolproof.

________________________________________

8. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. You may choose to disable cookies in your browser settings.

________________________________________

9. User Rights

As a user, you have the right to:

• Access your personal data.

• Request correction or deletion of your information.

• Withdraw consent to data processing.

•To exercise any of these rights, contact us at Support@shophile.co.in.