Shipping Policy
Last updated: 30-04-2025
Thank you for shopping with Shophile. We are committed to delivering your handcrafted products in the best condition and in the shortest time possible. Please review our shipping policy below.
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Shipping Locations
We currently ship across India. For international shipping, please contact us at [your@email.com] before placing an order.
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Order Processing Time
• All local orders within 30km will be delivered on the same day
• All orders are processed within 1-2 business days
• Made-to-order or customized products may take 2-3 business days to dispatch.
• Orders are not shipped or delivered on  public holidays.
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Estimated Delivery Time
• Metro Cities: 3–5 business days after dispatch
• Other Locations: 5–10 business days after dispatch
• Delivery time may vary based on your PIN code and courier availability.
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 Shipping Charges
• Standard Shipping (within 10 km): Free shipping on orders above ₹1000.
• Standard Shipping (over 10 km or cart amount less than ₹1000): Shipping charges (if applicable) will be displayed at checkout before payment.
• For express shipping please contact us  through whatsapp/ call  / Email before placing order.
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Courier Partners
We work with reputed courier services like Delhivery, Bluedart, DTDC, and India Post to ensure safe and timely deliveries.
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Order Tracking
• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your shipment using the link provided or on our website.
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Delays & Disruptions
• Delivery delays may occasionally occur due to weather, high volume of orders, or courier service issues.
• In case of any delays, we will notify you at the earliest.
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Damaged or Lost Parcels
• If your package arrives damaged or is lost in transit, please contact us within 48 hours with video and photo along with order details.
• Please record a video before opening the parcel. This help you to claim exchange. We will not entertain any request if opening of parcel video is not available.
• We will assist you with a replacement or refund as per our Refund Policy.
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Need Help?
For shipping-related questions or special delivery requests, contact us:
Email: Support@shophile.com
Phone: 9890232129
whatsapp