Terms And Conditions

Terms and Conditions

Last updated: 30-04-2025

Welcome to Shophile! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. General

Shophile is a handloom brand dedicated to offering authentic, ethically made, and sustainable textile products. All items are handcrafted and may have slight variations, which is part of their uniqueness.

Products and Descriptions

We strive to provide accurate product descriptions and images. However, due to the handmade nature of our products, colours and patterns may vary slightly.

3. Pricing and Payments

• All prices are listed in Rupee (₹).

• We reserve the right to update prices at any time.

• Payments must be made through our secure payment gateway options.

4. Orders and Shipping

• Orders are processed within 2 business days.

• Shipping timelines depend on your location and shipping method selected.

• Delivery delays caused by courier partners or unforeseen circumstances are not the responsibility of Shophile.

5. Returns and Exchanges

• We accept returns/exchanges only in case of damaged or defective items.

• Items must be returned unused, with tags, and in original packaging within 10 days of delivery.

• Customized or made-to-order items are non-returnable.

6. Intellectual Property

All content, including designs, logos, images, and text, is the intellectual property of Shophile and cannot be used without prior written permission.

7. Privacy Policy

Your personal information is protected and used only for processing orders and improving your experience. Refer to our [Privacy Policy link] for more details.

8. Limitation of Liability

Shophile shall not be liable for any indirect or consequential loss arising out of your use of our products or website.

9. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services constitutes your acceptance of the new Terms.

10. Contact Information

For any questions or concerns, please contact us at:

Email us at: Support@shophile.co.in

Call or Whatsapp: 9890232129
Location: Shop No 9, Chaya Apartment, Lodha Haven, Dombivli, Near Shivaji Chowk, Shil Phata Road Mumbai-421204